NOVA Computer Solutions welcomes Erica Peterson as our new Service Manager. With 18 years of IT experience and expertise in customer service, she’ll enhance our technical support leadership and service delivery.
We are excited to announce that Erica Peterson has joined NOVA Computer Solutions as our new Service Manager. With her extensive experience and passion for technical support leadership, Erica is set to bring a fresh perspective and enhanced service delivery to our team and clients.
Erica brings an impressive 18 years of IT experience to NOVA Computer Solutions, with the last 5 years focused on management and leadership roles. Her technical expertise and leadership skills make her an ideal fit for our growing team.
Erica’s professional ethos is centered on exceptional customer service and efficient service delivery. Her approach aligns perfectly with NOVA Computer Solutions’ commitment to providing our clients with top-tier IT support and solutions.
While Erica excels in management, she also boasts extensive hands-on technical experience. This practical knowledge allows her to understand the challenges our technicians face daily and guide them effectively in resolving complex IT issues.
As our new Service Manager, Erica will be responsible for:
Erica’s passion for technical support leadership and customer-centric approach make her an excellent addition to NOVA Computer Solutions. Her experience and skills complement our existing team, and we’re confident that her contributions will help us reach new heights in IT service excellence.
We are thrilled to have Erica on board and look forward to her positive impact on our team and clients. Her leadership will drive our continued growth and maintain our position as a leading IT solutions provider.
Please join us in welcoming Erica Peterson to the NOVA Computer Solutions family!
Erica’s addition to our team reinforces our commitment to delivering exceptional IT services. Stay tuned for more updates on how we’re continuously improving our offerings to meet and exceed our clients’ expectations.
